{"id":7091,"date":"2026-09-24T18:50:32","date_gmt":"2026-09-24T16:50:32","guid":{"rendered":"https:\/\/www.hatsche.de\/index.php\/2026\/09\/24\/watch-his-love-was-a-originals-hits-online-watch-anytime-anywhere\/"},"modified":"2026-09-24T18:50:32","modified_gmt":"2026-09-24T16:50:32","slug":"watch-his-love-was-a-originals-hits-online-watch-anytime-anywhere","status":"publish","type":"post","link":"https:\/\/www.hatsche.de\/index.php\/2026\/09\/24\/watch-his-love-was-a-originals-hits-online-watch-anytime-anywhere\/","title":{"rendered":"Watch His Love Was A Originals Hits Online Watch Anytime Anywhere"},"content":{"rendered":"<h2>Before You Start Troubleshooting: What ShortMax Actually Is<\/h2>\n<p>ShortMax works as a vertical short-drama streaming service, and account issues get easier once you know who operates it. The App Store seller is SHORTTV LIMITED, a company registered in Hong Kong, while Google Play places that same legal entity under the developer label SHORTMAX LIMITED. The app&#8217;s launch came in September 2023, as it went up on Google Play on September 3 and on the App Store on September 11 of that year. Over 50,000 dramas in 19 languages is what its store listing claims, a company figure rather than an independently verified count. With over 100 million installs listed for the Android <a href=\"https:\/\/www.reelshorts.org\/where-to-watch\/his-love-was-a-lie\/\">watch His Love Was A Lie<\/a> version alone, you are hardly alone if you have a question about billing. People enter the name as &#8220;shortmax&#8221;, &#8220;short max&#8221; or &#8220;shortmax app&#8221;, and all three searches lead to the same product discussed here. Legally, its terms of service are governed by Hong Kong law.<\/p>\n<h2>ShortMax Login Not Working?<\/h2>\n<p>Signing in through another method than the one you used the first time is the usual cause of most shortmax login trouble. Facebook, Google or Apple can all be used for logging in, under ShortMax&#8217;s terms, and so can a phone number or email address bound to your ShortMax account. Choosing a different button later could put you in a separate, empty account, and that is why a purchase can seem to vanish. To stay safe, settle on one sign-in method and stick with it on every device. Do not rely on a guest mode to keep your pass or coins safe, as whether the app offers one is unconfirmed. Before you assume your coins are gone, check for that simple mix-up with the steps below.<\/p>\n<p><iframe loading=\"lazy\" width=\"560\" height=\"315\" align=\"right\" src=\"https:\/\/www.youtube.com\/embed\/4BYU-Kl4ZIM\" frameborder=\"0\" allowfullscreen><\/iframe><\/p>\n<ol>\n<li>Return to the sign-in button you used for your first payment.<\/li>\n<li>Test the other methods one at a time and search for your purchases.<\/li>\n<li>Use the email address or phone number linked to the account when using an email or phone login.<\/li>\n<li>Upgrade the app and restart your phone.<\/li>\n<li>Contact support with your UID and receipt if nothing works, as described below.<\/li>\n<\/ol>\n<h2>Understanding the ShortMax Subscription<\/h2>\n<p>On the US App Store, the main shortmax subscription goes by Weekly Pass Pro. As of September 2026 the pass is listed at about $19.99 a week, a lower tier costs about $9.99 a week, and one-time purchases range from about $3.49 to $24.99. Because the US store lists only weekly passes, monthly and yearly plans could not be confirmed. Prices differ by country, platform and promotion, so use those figures as a rough reference. Each subscription renews automatically, at the same price, 24 hours before it expires, the terms say. Cancelling on the final day might already be too late, and that is why this timing catches people out. Outside of the pass, episodes are unlocked with coins, and App Store reviewers complain that some cost up to 60 coins with little pricing information up front. Look at the price on the unlock screen each time instead of assuming every episode costs the same.<\/p>\n<h2>Charged After a Free Trial?<\/h2>\n<p>A surprise charge after what felt like a free period is a common complaint in this category. ShortMax&#8217;s own responses on Google Play acknowledge that people were confused by its &#8220;free trial&#8221; and &#8220;24 hours free&#8221; wording. In real terms, a weekly pass begun through an offer goes on renewing until you cancel it. Deleting the app does not stop billing, a point both Apple and Google make in their help pages. Who actually charged you decides where you cancel and where you request money back, so finding that out comes first. Collect the evidence first, since a clear timeline makes every later step faster.<\/p>\n<ol>\n<li>Check your inbox for an Apple or Google Play receipt.<\/li>\n<li>Cancel and request refunds through that store if you find one.<\/li>\n<li>Capture the merchant name on your card statement if no receipt turns up.<\/li>\n<li>Stop the renewal right away using the steps below.<\/li>\n<li>Next ask for a refund through the matching route.<\/li>\n<\/ol>\n<h2>Stopping ShortMax on iPhone<\/h2>\n<p>The option to cancel lives in your iPhone settings if you subscribed through the App Store, since Apple handles the billing. ShortMax&#8217;s terms also mention an &#8220;About Subscription&#8221; option inside the app, but Apple&#8217;s settings are the most dependable place to stop an App Store renewal. Apple makes it plain that removing the app from your home screen cancels nothing. The pass renews 24 hours before it expires, so plan to cancel at least a day before the renewal date. The whole thing takes under a minute. To have proof of the date, screenshot the confirmation screen.<\/p>\n<ol>\n<li>Open Settings and tap your name at the top.<\/li>\n<li>Select Subscriptions.<\/li>\n<li>Pick ShortMax from the list.<\/li>\n<li>Tap Cancel, then confirm.<\/li>\n<li>If you cannot see ShortMax, you may have paid under a different Apple ID or on Android.<\/li>\n<\/ol>\n<h2>How to Cancel ShortMax on Android<\/h2>\n<p>The Play Store, rather than ShortMax itself, manages a pass bought through Google Play on Android. The Google help page is clear that removing an app does not cancel its subscription. The &#8220;About Subscription&#8221; option inside the app mentioned in ShortMax&#8217;s terms is another route, but Google Play is where store-billed renewals are reliably stopped. The subscription may not appear in the list unless you are using the same Google account that paid, so check this first. Grab a screenshot once it shows as cancelled, and file it with your receipt. If you paid anywhere other than Google Play, it will not show there, and support becomes your route.<\/p>\n<ol>\n<li>Go to the Google Play Store.<\/li>\n<li>Find Subscriptions in your account menu.<\/li>\n<li>Tap ShortMax.<\/li>\n<li>Press Cancel and follow the prompts.<\/li>\n<\/ol>\n<h2>Money Back: The ShortMax Terms on Refunds<\/h2>\n<p>The line ShortMax&#8217;s terms take on money back is a firm one. Refunds, as the company puts it, are &#8220;not entertained unless the paid product\/service is unusable for the reason of ShortMax&#8221;. Read literally, that leaves little room for a refund just because you forgot to cancel. However, Apple and Google have their own refund processes for store purchases, which run separately from the app&#8217;s terms. Apple&#8217;s Report a Problem page lets you request a refund for an iPhone purchase, and Apple usually replies within 24 to 48 hours. A direct refund from Google Play may be possible on Android within 48 hours of purchase, according to Google. Writing to ShortMax customer service is what remains after that window, because Google points you to the developer. Refunds are not guaranteed, so explain what happened briefly and attach your receipt.<\/p>\n<h2>How to Reach ShortMax Customer Service<\/h2>\n<p>ShortMax&#8217;s customer service runs mainly by email. The service email to use is the one listed in ShortMax&#8217;s terms of service, which are published on the official ShortMax website. Be careful with addresses posted on question-and-answer sites, since at least one circulating address uses a misspelled domain and could not be verified. When replying to Google Play reviews, the developer asks users to provide their UID, the account ID that lets staff find you. The subject line &#8220;Cancel Subscription &#8211; Urgent&#8221; is recommended in the same replies for cancellation problems. You can follow the Apple or Google refund route at the same time if the charge came through a store and replies are slow. Since a complete first message saves time, add the items below.<\/p>\n<ol>\n<li>Your UID and the sign-in method you use.<\/li>\n<li>The date, amount and store of the charge, with a receipt screenshot.<\/li>\n<li>Whether you have cancelled already, plus a screenshot of that screen.<\/li>\n<li>One clear request: cancel, refund, restore your coins or fix a login.<\/li>\n<\/ol>\n<h2>Where to Handle Each ShortMax Task<\/h2>\n<p>Fixing a problem in the wrong place is behind much of the frustration. The stores handle the money for store purchases, while the app handles your account, coins and viewing. Email support handles whatever the app and the stores cannot settle on their own. Before you start tapping through menus, use the table below as a quick map. It reflects the terms and store help pages as of September 2026, and menus can change with updates. The rule if you are unsure is straightforward: cancel first and ask questions second.<\/p>\n<table>\n<thead>\n<tr>\n<th>Action<\/th>\n<th>Where to do it<\/th>\n<th>Good to know<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Log in or change accounts<\/td>\n<td>The ShortMax app<\/td>\n<td>Facebook, Google, Apple, or a bound email or phone<\/td>\n<\/tr>\n<tr>\n<td>Review or cancel inside the app<\/td>\n<td>Inside the ShortMax app<\/td>\n<td>&#8220;About Subscription&#8221;, as named in the terms<\/td>\n<\/tr>\n<tr>\n<td>Stop a pass bought on iPhone<\/td>\n<td>App Store<\/td>\n<td>Settings, then your name, then Subscriptions<\/td>\n<\/tr>\n<tr>\n<td>Cancel a pass bought on Android<\/td>\n<td>Google Play<\/td>\n<td>Subscriptions under your account menu<\/td>\n<\/tr>\n<tr>\n<td>Refund an App Store charge<\/td>\n<td>The App Store<\/td>\n<td>Report a Problem; reply within 24 to 48 hours<\/td>\n<\/tr>\n<tr>\n<td>Refund for a Google Play charge<\/td>\n<td>Google Play, then email<\/td>\n<td>Possible within 48 hours; later on, contact the developer<\/td>\n<\/tr>\n<tr>\n<td>Missing coins, lockouts or billing disputes<\/td>\n<td>By email<\/td>\n<td>Service email from the terms, plus your UID<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Before You Start Troubleshooting: What ShortMax Actually Is ShortMax works as a vertical short-drama streaming service, and account issues get easier once you know who operates it. The App Store seller is SHORTTV LIMITED, a company registered in Hong Kong, while Google Play places that same legal entity under the developer label SHORTMAX LIMITED. The&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[188],"tags":[194,192,191],"class_list":["post-7091","post","type-post","status-publish","format-standard","hentry","category-drama","tag-free-episodes","tag-new-episodes","tag-watch-reelshort"],"_links":{"self":[{"href":"https:\/\/www.hatsche.de\/index.php\/wp-json\/wp\/v2\/posts\/7091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hatsche.de\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hatsche.de\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hatsche.de\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hatsche.de\/index.php\/wp-json\/wp\/v2\/comments?post=7091"}],"version-history":[{"count":0,"href":"https:\/\/www.hatsche.de\/index.php\/wp-json\/wp\/v2\/posts\/7091\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hatsche.de\/index.php\/wp-json\/wp\/v2\/media?parent=7091"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hatsche.de\/index.php\/wp-json\/wp\/v2\/categories?post=7091"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hatsche.de\/index.php\/wp-json\/wp\/v2\/tags?post=7091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}